In 2016, Nearterm was part of many client success stories from all over the country. We helped an 850 bed facility in the Southeastern United States reduce un-coded DNFB from $50 million to $2 million through interim leadership and coding support. A California client with a point-of-service collection goal of $25 million surpassed it to reach a record of $37 million. This same client also sustained first pass yield at 96% through process innovation, reorganization, training and other transformational initiatives designed and facilitated by a Nearterm professional (the case study, “Managing Receivables Through Patient Access Ingenuity,” is available on request). At a private 196 bed hospital in the Midwest, our Interim Revenue Cycle Leader and team drastically reduced AR days. These are just a few of our wins in 2016!
Nearterm also implemented several internal improvements in 2016, all aimed at client service excellence. For example, we upgraded PCR, introduced new talent acquisition and assessment protocol, redesigned training and continuing education incentives for professional staff and introduced a new cutting edge encoder for use by HIM staff as they assist clients with audit and coding services.
It’s all part of the mission commitment every Nearterm professional embraces each and every day:
Our mission is to translate employee ownership into unparalleled service distinction resulting in the mutual long term success of our client organizations, our company and the people involved.
We have aggressive plans for 2017, beginning with the Vision Summit we held in January, and participation in the Healthcare CFO Summit later in the year that will further our journey. We look forward to working with our clients this year in the spirit of our mission.